FINDG PAYMENT & REFUND POLICY

Effective Date: 15 December

This Payment & Refund Policy governs all payments, subscriptions, cancellations, and refund-related matters on the FindG platform. By purchasing any subscription on FindG, you agree to the terms of this policy.

1. Nature of Services

FindG is a service-based professional networking platform. All payments are strictly for subscription-based access to platform features. FindG does not facilitate investments or act as a financial intermediary.

2. Subscription Payments

• All subscriptions are offered on a prepaid basis.
• Subscription details including price, features, and duration are clearly displayed before payment.
• Payments are processed securely through Razorpay or other authorized payment gateways.

3. Refund Policy

Due to the digital and service-based nature of FindG subscriptions, refunds are not provided once a subscription is activated.

Exceptions (Special Cases Only):

• Duplicate payment due to technical error
• Payment successful but subscription not activated due to system failure

All such cases are reviewed individually at the discretion of FindG.

4. Cancellation Policy

• Users may cancel their subscription at any time.
• Cancellation prevents future renewals (if auto-pay is enabled).
• No refund will be issued for the unused portion of an active subscription period.

5. Failed or Pending Transactions

If a payment fails but the amount is deducted, the bank or payment provider usually reverses the amount within 5–7 working days. If the issue is not resolved, contact FindG support.

6. Contact & Support

For payment, billing, cancellation, or refund-related queries: connect@findg.app

By completing a payment on FindG, you acknowledge that you have read, understood, and agreed to this Payment & Refund Policy.